Balikbayans | OFW Testimonials | Announcements | Awards & Recognition | FAQ
Service Team Leader
Employer: Al Sayer Group (Lexus Cars Kuwait)
Category: Skilled Work - Others
Work Location: Kuwait
Posting duration: Oct 25, 2016 - Jan 23, 2017
Gender: Male
  • Bachelor Degree in Engineering or TESDA Vocational Diploma Course in Automotive Mechanic NC I and NCII
  • 2 years Experience (for Associate Diploma Course Graduates)
  • 4 years Experience (for TESDA Graduates)
  • With good basic English Communication Skills (Spoken, Written)

Task Description:
  • Supervises the day to day operation of the section assigned, organize resources (manpower, equipment, tools and systems) for optimized use at minimum cost, deliver work (vehicles) in accordance with promised dates, advise, motivate, educate, and support subordinate workforce, apply safety policy to workforce, facilities, operations and equipment. Maintain equipment and tools, take corrective and preventive action when required.
  • Supervises the servicing and/or repair of customer's vehicles within the trade discipline(s) assigned.
  • Liaise swith Receptionists to predict type and volume of future workload and understand particular needs of customers, advice Receptionists of any problems with the work on customers' vehicles (control of non conforming product - disposition of nonconforming product - corrective and preventive actions).
  • Monitors and reports the performance of assigned team, individuals, facilities, equipment, tools and systems to Service Garage Manager.
  • Inspects and carry out inspection and tests for compliance with specified standards on service or repair work and customers vehicles (in-process inspection and customer supplied product) e.g. inspection may reveal that customer's vehicle does not comply with national standards for road worth.
  • Reports, records and returns any incorrect or defective parts to Parts Group's Stores and external suppliers (nonconforming product).
  • Advises Service Garage Manager of Warranty Work encountered advice Job Controller and Receptionist of additional work encountered.
  • Applies inspection on the vehicle after technicians completed the work before sending to quality controller or road tester for test.
  • Inspects work returned by the Quality Controller after road test, investigate causes and inform technicians for the corrective action to be applied in vehicles. Check equipment, tools or processes as necessary (corrective and preventive action) and record actions taken on Job Card.
  • Investigates Repeat Repair vehicles, find the cause, investigate and apply a required action. Report/Record the data and apply meeting for corrective and preventive action plan to the assigned workforce.
  • Applies the Group's standard for housekeeping, personal safety and appearance to self and subordinates.
  • Assigns duties and examine work for accuracy, neatness, and compliance to policies and procedures.
  • Checks employee attendance and report absence and attendance exceptions, prepare annual leave plan for employees and overtime sheets on E-Synergy for management approval.
  • Explains and advises staff on Group policy and quality standards and ensure adherence to health and safety standards.
  • Provides on the job training and coaching to staff and provide information and necessary material to staff to carry out the jobs.
  • Receives grievances raised by subordinates and promptly escalate such grievances to management.
  • Prepares periodic and ad hoc reports and presentations.
  • Documents and maintains records of activities and process workflows on E-Synergy.
  • Performs other duties as requested by management.

Apply for this job:

Email address:

Be Informed!

  • The IPAMS FREE Mobile App

    Industrial Personnel and Management Services, Inc. (IPAMS) has launched another...
  • A Public Warning

    Beware of Illegal Recruiters claiming to be IPAMS Agents. All applicants must personally submit applications and undergo initial screening at the IPAMS Office ONLY or at POEA-approved venues for...
  • Notice to the Public

    Please beware of this fraud facebook page

    Our official facebook page is
  • Important Reminder to All Applicants

    All applicants are encouraged to take the Mandatory Pre-Employment Orientation Seminar (PEOS) ASAP. Be ready and start your overseas career journey here . Submit your certificate of completion...
  • IPAMS on Holidays

    IPAMS will be open for business on April 28 and May 1, 2017 (Friday and Monday)

    Applicants and returnees may report from 8:00AM to 5:00PM.
  • Qatar Airways- Female Cabin Crew Open-Day Recruitment

    CEBU (Females only)
    April 30, 2017 (Sunday)
    Radisson Blu Cebu
    Serging Osmena Blvd. corner Juan Luna Avenue,
    Cebu City 6000
    0900-1700 hours only
    Position Involved:
    Cabin Crew
  • IPAMS Recruitment Activities

    May 2-3, 2017 (Tuesday-Wednesday)
    PESO Office, Provincial Capitol Cebu City Positions involved:
    Open Week for M.H. Alshaya Co. (Bahrain)
    April 24-28, 2017...
  • Saudi Gulf Airlines Final Interview

    Tentative Interview Schedule: 1st week of May 2017
    IPAMS Office
    Position involved:
    Flight Attendant

    Personal screening is only until April 21, 2017 .
  • Continental Travelnurse Final Interview, UK

    Tentative Date: May, 2017
    IPAMS Office
    Position involved:
    Registered Nurse
    (All specialties are welcome to apply)

    Qualified Walk-ins will be entertained.

    Send your CV to...
  • dnata, KSA

    Tentative Date: May, 2017
    IPAMS Office
    Position involved:
    Travel Consultant / Reservations Agent

    Qualified Walk-ins will be entertained.
  • WeCom Global Trading, Bahrain

    Tentative Date: May, 2017
    IPAMS Office
    Positions involved:
    Television Director
    Television Camera Man
    Television Director of Photography (DOP)
    Virtual Designer
  • Eva Care Group Final Interview, USA

    Face to Face Final Interview in June 14-15, 2017
    IPAMS Office
    Position involved:
    Registered Nurse

    (All specialties are welcome to apply)

  • Qatar Airways Ground Support Final Interview

    Tentative Date: June 2017
    IPAMS Office
    Positions involved:
    GSE Workshop Assistant
    GSE Technician
    Lead GSE Technician
    Customer Service Agent (PRM)
    Ground Handling Agent...
  • Compleat Rehab & Sports Therapy Center, USA

    Continuous hiring
    IPAMS Office
    Positions involved:
    Physical Therapist

    Qualified Walk-ins will be entertained.
  • Operational Excellence (OE) / Safety Management System (SMS) way to fame

    Mr. Kilven Matuod started working on the 3rd of November 2015 as Field Compliance Coordinator III at the Southern Area & Regional Power Operations Department of Saudi Arabian Oil Company. In...
  • I am an Aramcon and it is good to be here

    Eric Espinosa started working in Saudi Aramco on the 17th of February 2015. He is a loving husband of Bernadette and a responsible father of two lovely kids - Macky 5-yr old boy, and Maria...
  • After 30 years of working in Saudi Aramco, a Filipino humbly shares his milestones

    Mr. Teofilo "Jun" Pagaling Jr. , an IPAMS recruit back in the 1980's began his career with Saudi Aramco as an Assistant Engineer. As one of the Filipino pioneers, he has graced its presence to...
  • Overseas Workers Program (OWP) Premium Mandatory Membership

    The Philhealth Board had approved the new premium contributions for all membership categories to more accurate and sustainable levels, way back in 2011. Based on current and expected benefit...

Show All