Balikbayans | OFW Testimonials | Announcements | Awards & Recognition | FAQ
Service Team Leader
Employer: Al Sayer Group (Lexus Cars Kuwait)
Category: Skilled Work - Others
Work Location: Kuwait
Posting duration: Oct 25, 2016 - Jan 23, 2017
Gender: Male
  • Bachelor Degree in Engineering or TESDA Vocational Diploma Course in Automotive Mechanic NC I and NCII
  • 2 years Experience (for Associate Diploma Course Graduates)
  • 4 years Experience (for TESDA Graduates)
  • With good basic English Communication Skills (Spoken, Written)

Task Description:
  • Supervises the day to day operation of the section assigned, organize resources (manpower, equipment, tools and systems) for optimized use at minimum cost, deliver work (vehicles) in accordance with promised dates, advise, motivate, educate, and support subordinate workforce, apply safety policy to workforce, facilities, operations and equipment. Maintain equipment and tools, take corrective and preventive action when required.
  • Supervises the servicing and/or repair of customer's vehicles within the trade discipline(s) assigned.
  • Liaise swith Receptionists to predict type and volume of future workload and understand particular needs of customers, advice Receptionists of any problems with the work on customers' vehicles (control of non conforming product - disposition of nonconforming product - corrective and preventive actions).
  • Monitors and reports the performance of assigned team, individuals, facilities, equipment, tools and systems to Service Garage Manager.
  • Inspects and carry out inspection and tests for compliance with specified standards on service or repair work and customers vehicles (in-process inspection and customer supplied product) e.g. inspection may reveal that customer's vehicle does not comply with national standards for road worth.
  • Reports, records and returns any incorrect or defective parts to Parts Group's Stores and external suppliers (nonconforming product).
  • Advises Service Garage Manager of Warranty Work encountered advice Job Controller and Receptionist of additional work encountered.
  • Applies inspection on the vehicle after technicians completed the work before sending to quality controller or road tester for test.
  • Inspects work returned by the Quality Controller after road test, investigate causes and inform technicians for the corrective action to be applied in vehicles. Check equipment, tools or processes as necessary (corrective and preventive action) and record actions taken on Job Card.
  • Investigates Repeat Repair vehicles, find the cause, investigate and apply a required action. Report/Record the data and apply meeting for corrective and preventive action plan to the assigned workforce.
  • Applies the Group's standard for housekeeping, personal safety and appearance to self and subordinates.
  • Assigns duties and examine work for accuracy, neatness, and compliance to policies and procedures.
  • Checks employee attendance and report absence and attendance exceptions, prepare annual leave plan for employees and overtime sheets on E-Synergy for management approval.
  • Explains and advises staff on Group policy and quality standards and ensure adherence to health and safety standards.
  • Provides on the job training and coaching to staff and provide information and necessary material to staff to carry out the jobs.
  • Receives grievances raised by subordinates and promptly escalate such grievances to management.
  • Prepares periodic and ad hoc reports and presentations.
  • Documents and maintains records of activities and process workflows on E-Synergy.
  • Performs other duties as requested by management.

Apply for this job:

Email address:

Be Informed!

  • After 30 years of working in Saudi Aramco, a Filipino humbly shares his milestones

    Mr. Teofilo "Jun" Pagaling Jr. , an IPAMS recruit back in the 1980's began his career with Saudi Aramco as an Assistant Engineer. As one of the Filipino pioneers, he has graced its presence to...
  • I am an Aramcon and it is good to be here

    Eric Espinosa started working in Saudi Aramco on the 17th of February 2015. He is a loving husband of Bernadette and a responsible father of two lovely kids - Macky 5-yr old boy, and Maria...
  • Operational Excellence (OE) / Safety Management System (SMS) way to fame

    Mr. Kilven Matuod started working on the 3rd of November 2015 as Field Compliance Coordinator III at the Southern Area & Regional Power Operations Department of Saudi Arabian Oil Company. In...
  • Overseas Workers Program (OWP) Premium Mandatory Membership

    The Philhealth Board had approved the new premium contributions for all membership categories to more accurate and sustainable levels, way back in 2011. Based on current and expected benefit...
  • Notice to the Public

    Please beware of this fraud facebook page

    Our official facebook page is
  • Important Reminder to All Applicants

    All applicants are encouraged to take the Mandatory Pre-Employment Orientation Seminar (PEOS) ASAP. Be ready and start your overseas career journey here . Submit your certificate of completion...
  • A Public Warning

    Beware of Illegal Recruiters claiming to be IPAMS Agents. All applicants must personally submit applications and undergo initial screening at the IPAMS Office ONLY or at POEA-approved venues for...
  • The IPAMS FREE Mobile App

    Industrial Personnel and Management Services, Inc. (IPAMS) has launched another...
  • Compleat Rehab & Sports Therapy Center, USA

    Continuous hiring
    IPAMS Office
    Position involved:
    Physical Therapist

    Qualified Walk-ins will be entertained.
  • Quanta Philippines

    Continuous hiring
    IPAMS Office
    Positions involved:
    Telecommunications Engineer
    IT Compliance Analyst

    Qualified Walk-in Applicants shall be entertained.
  • Farah Experiences LLC Final Interview, UAE

    Quezon City
    April 17-18, 2018
    IPAMS Office

    April 19-20, 2018
    (Venue to be announced)
    Positions involved:
    Mechanical (Rides) Technician
    Show Technology Technician...
  • IPAMS Provincial Sourcing Activities

    April 3-4, 2018
    City Hall Lobby, Ormoc City
    9:00am -4:00pm

    April 5-6, 2018
    PESO Office, G/F Cebu Capitol Building, Cebu City
    9:00am -4:00pm

    Note: Bring 2...
  • Open Week Recruitment

    March 19-23, 2018
    IPAMS Office
    9:00 AM-12:00 PM and 1:00 PM-5:00 PM
    Kindly bring the following during personal application:
    Updated Resume
    PEOS Certificate (PEOS - Professional...
  • Saudi Arabian Airlines (SAUDIA) Final Interview

    March 11-14, 2018
    IPAMS Office
    9AM to 3PM
    Position involved:
    Cabin Services Assistant (CSA [Female])
  • Open Weeks for A Multinational Company with Offshore Project

    Open Week Dates: March 13-16 and 19-23
    IPAMS Office
    Activity start from 9:00am-12:00pm and 1:00pm-3:00pm

    Kindly bring the following during personal application:
    Updated Resume...
  • La Trinidad Jobs Fair

    March 10, 2018 (Saturday)
    La Trinidad Municipal Gymnasium, Benguet
    8:00 AM - 3:00 PM
    Position involved:
    All positions involved

    Bring two sets of CV and credentials.
  • British Council IELTS Fair 2018

    February 24, 2018
    Crowne Plaza Galleria, Ortigas
    9:00 AM - 5:00 PM
  • Qatargas Operating Company, Ltd. (QATARGAS) Final Interview

    Final Interview Date: February 6-7, 2018
    Makati Shangri-la Hotel
    Position involved:
    Registered Nurse (EMT)
  • HCL Permanent Final Interview

    February 5-9, 2018
    IPAMS Office
    Positions involved:
    Registered Nurses

    (All specialties are welcome to apply)

    Send your CV to for immediate screening....
  • Hempel Paints Final Interview, KSA

    January 23, 2018
    IPAMS Office
    Position involved:
    Paint Applicator (Decorative)

    Qualified walkins will be accommodated.
  • Advantage NRG Final Interview, UK

    January 16-18, 2018
    IPAMS Office
    Position involved:

    Qualified Walk-ins will be entertained.
  • Hongkong Airlines Limited Final Interview

    January 9-11, 2018 (Tuesday - Thursday)
    IPAMS Office
    Position involved:
    Aircraft Maintenance Technician

    Shortlisted candidates only
  • Saudi Airline Catering Final Interview via Skype

    Continuous hiring
    IPAMS Office
    Positions involved:
    Legal Advisor
    Baggage Handler

    Qualified candidates will be scheduled accordingly.
  • Qatar Airways- Female Cabin Crew Open-Day Recruitment

    Open-Day Recruitment / CV Submission
    MANILA - (Females Only)
    December 09, 2017 (Saturday)
    One Rizal Park 0913
    Manila, Philipines
    0900 - 1300 hrs only (9:00 AM - 1:00...
  • Qatar Airways Ground Support Final Interview

    To be announced soon
    IPAMS Office
    Positions involved:
    GSE Workshop Assistant
    GSE Technician
    Lead GSE Technician
    Customer Service Agent (PRM)
    Ground Handling Agent II...
  • IPAMS on Holidays

    IPAMS will be open with skeletal workforce on the following dates from 8am to 3pm:
    November 30, 2017
  • Meridian Manufacturing Inc. Final Interview, Canada

    November 21-23 2017
    IPAMS Office
    Position involved:
    No walk-in applicants.
  • Gloucestershire Hospitals NHS Foundation Trust Final Interview, UK

    November 20-24, 2017
    IPAMS Office
    Position involved:
    Registered Nurse - All specialties are welcome to apply

    Send your CV to for immediate screening.

  • M.H. Alshaya Co. Food and Beverage Division Final Interview, (Kuwait)

    Come and join us at our SPECIAL RECRUITMENT WEEK for FOOD & BEVERAGE on December 4-6, 2017 (Monday-Wednesday) at the IPAMS office for immediate screening and possible inclusion to Employer's...
  • New POEA Requirement for All Applicants

    All aspiring applicants for overseas work are now required to get eREgistration Account at POEA website. Click the link for you to go directly to their website
  • Notice Regarding In-House Processing of OEC for Balikbayan/Returnees

    To all Returnees/"Balikbayans":
    For those requesting assistance from IPAMS, the POEA has temporarily suspended manual issuance of OECs for balikbayan/returnees and workers do not have to...
  • Arabian Castles for General Contracting Co. LLC (ACGC) Final Interview

    October 25-26, 2017
    IPAMS Office
    Positions involved:
    Electrical Specialist I (Medium Voltage)
    Electrical Specialist II (Medium Voltage)
    Mechanical Supervisor
  • Alshaya International Trading Co. Open Week Recruitment, KSA

    Come and join us at our extended OPEN WEEK RECRUITMENT CAMPAIGN for FOOD & BEVERAGE on October 23-28, 2017 (Monday to Saturday), as well as our SPECIAL OPEN DAY on October 30-31, 2017 (Monday:...
  • Saudi Catering Final Interview

    October 18-20, 2017
    IPAMS Office
    Positions involved:
    Legal Administrator
    Procurement Specialist (Mechanical Engineer)
    Procurement Specialist (Food...
  • Qatar Airways - Female Cabin Crew Open-Day Recruitment

    Open-Day Recruitment / CV Submission (Females only)
    October 14, 2017 (Saturday)

    Serging Osmena Blvd.
    cor Juan Luna Avenue
    Cebu City 6000, Philippines
    0900 - 1700...
  • Open Week Recruitment for Female Cabin Crew

    October 9-13, 2017
    8:00 AM - 3:00 PM
    IPAMS Office
    Position involved:
    Cabin Crew

    Minimum arm reach of 212cm on tiptoes; must have a...
  • Open Day Recruitment - A Company in Manitoba

    October 6, 2017
    between 9AM and 3PM
    IPAMS office
    Position involved:
  • IPAMS on Holidays

    IPAMS will be open for business on September 1, 2017 .

    Applicants and returnees may report from 8:00AM to 5:00PM.
  • Open Week Recruitment

    Come and meet us at our Open Week Recruitment Campaign on the following dates and venue:
    January 15-19, 2018
    8:00 AM - 5:00 PM
    IPAMS Office
    Position involved:
    I. Aviation Industry...

Show All