||M.H. Alshaya Company W.L.L. (Kuwait)
||Hotel, Restaurant, Supermarket, Retail Store
||Aug 21, 2019 - Nov 19, 2019
- At least High School Graduate
- Minimum of 1 year experience in hotel dining or casual dining concept.
- Sanitation guidelines & Food handling.
- Hotel & Catering qualifications desirable.
- Excellent Communication and Interaction Skills
- Responsible for providing a warm & friendly welcome to the guest.
- Takes table reservations & effectively control the flow of guest in the restaurant ensuring maximum turnover.
- Notifies managers of specific guests' needs & requests.
- Receives guest feedback & monitors satisfaction.
- Maintains & updates the restaurant guest history file.
- Answers all telephone calls & enquiries in an efficient & professional manner.
- Assists the management in maintaining standards.
- Reports any problems in the surroundings (i.e. cleanliness of the floors, tables and service stations. Are all our guests are happy?).
- Performs all opening / running / closing duties.
- Ensures that the host desk & the surrounding areas are always kept clean & well organized.
- Ensures that sufficient number of menus are available at all time & are in proper condition.
- Responsible for catering to the needs of our guests by suggestively selling our food & beverage items.
- Ensures complete understanding of the operation philosophy of each of our restaurants & conveys the same to enquiring customers.
- Shares knowledge of all products i.e. food and drinks.
- Acts as a role model to new Employees by displaying a high level of professionalism & integrity.
- Always informs the manager when leaving the floor for any reason.
For manpower pooling. Beware of illegal recruiters and traffickers.